We'd like to send you notifications of the latest posts and updates
We'd like to send you notifications of the latest posts and updates
Press Release
30 Sep,2022 - Yangon | 3 mins read
Yangon, 30 September 2022 – With the commitment to offering more of everything, ATOM provides free and unlimited 24/7 health-related teleconsultation services to all customers in collaboration with Myanmar’s leading healthcare centre, Trust Oo Co., Ltd. Both organisations signed an agreement on September 30 to officially launch this modern healthcare initiative. Moreover, it is the pair’s ambition to help around 70,000 to 100,000 beneficiaries within the year-long program.
This partnership came to fruition with the intent of providing essential access to healthcare services in a more advantageous and rapid way and narrowing healthcare access disparities between urban and rural areas of the country. This service will thus enable individuals to access remote professional healthcare advice without an actual visit to clinics during the COVID-19 pandemic outbreak.
“As ATOM commits to advancing the telecommunications of Myanmar, we look to provide the best of our services in any sector that may be of need for our customers. Healthcare has never been more important than now, especially during the pandemic. Thus, we want to easily connect patients with healthcare professionals from Trust Oo Co., Ltd. with this 24/7 free consultation service. Without needing to go to the hospital, users and patients can conveniently and freely call the hotline service and get the help they need as soon as possible. This is our Thadingyut’s healthcare gift to our valued customers,” said U Win Paing Kyaw, Deputy Chief Executive Officer of ATOM.
Starting from 10th October (Thadingyut Full Moon Day), the following services will be available in phases and will soon announce on ATOM and Trust Oo’s social media channels.
| Services | Phase | Beneficiaries | Accessibility | Charges |
|---|---|---|---|---|
| General Teleconsultation | 1 | ATOM Customers | Dial ‘7887’ from ATOM SIM Card | Free of charge |
| General Teleconsultation | 2 | ATOM Customers | Direct dial from ATOM Store App | Free of charge |
| Specialist Consultation | 3 | ATOM Customers | Dial ‘7887’ from ATOM SIM Card or Direct dial from ATOM Store App | Free of charge |
Users and patients across Myanmar simply need to dial ‘7887’ with their ATOM number and will be directly connected to the healthcare services. They will be greeted by an interactive voice response (IVR) and instantly taken to a healthcare provider where users can consult regarding their medical conditions, and such scope of services include symptom-based consultation, reproductive health, beauty & health lifestyle, non-judgemental counselling, daily health tips, and hospitals & clinics directory. Doctor-patient confidentiality applies, and users’ medical history and records will be safeguarded accordingly by Trust Oo.
“We always wanted to make 7887 toll-free in the provision of m-health services nationwide. Today our dreams have come true, and we are grateful for being given this opportunity by ATOM. Our 7887 group has been delivering quality teleconsultation with doctors 24/7 to all populations starting from the urban cities to hard-to-reach areas and those rural communities with limited access to hospitals and clinics. Now, every ATOM user can easily make unlimited calls to hotline number 7887 like calling his or her family doctor for free of charge and lead a life with a complete state of physical and mental well-being,” wished Dr. Swam Saung Oo, Founder of 7887 Healthcare Call Center.
In a digital age where most aspects of life are now online, it is no surprise that healthcare is also now being made more convenient, accessible, and safe for everyone. Moving forward, ATOM further promises to stand as a People-first, Purpose-led, and responsible brand that will implement its commitments that will continue to benefit Myanmar society.
About ATOM
ATOM (Advancing Telecommunications of Myanmar) is a people-first and purpose-led Myanmar telecommunications service provider. Powered by the nation’s best 4.5G network, ATOM offers a wide range of affordable, secure, and world-class digital products and services that improve lives, transform businesses, and strengthen communities. ATOM is dedicated to continuous technological innovation and digital inclusion. Our vision is to propel Myanmar with advanced connectivity for the people to experience life beyond better.
About Trust Oo
Trust Oo was founded as a social enterprise in 2015 which has been implementing free to low-cost m-health initiatives through a variety of platforms to systematically provide health education nationwide, especially for rural areas via mobile phones. Our vision is to become a leading provider of remote medical assistance via mobile devices for every citizen throughout Myanmar.
Back to top
Share