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Frequently Asked Questions
Only ATOM Star Prepaid Users can convert to STAR Postpaid Plan.
You can check your Monthly Bill amount from every Day 3 of the month as below:
Via ATOM Myanmar Self Care App
Via SMS sent by ATOM Myanmar
Via Email sent by ATOM Myanmar
You can check as below:
ATOM Store Self Care App
*124# - available balance / credit
*124*1# - Plan Benefits / Package Balance
You can use Pay Go rates or buy packs in ATOM Store App and *999# USSD Menu with your monthly extra credit limit.
Pay Go Rates
ATOM to ATOM – UNLIMITED phone calls (Special Promotion)/ 1 SMS 10 Ks
ATOM to Other Local Operators – 1 min 20 Ks/ 1 SMS 10 Ks
Internet – 1 Megabyte 5 Ks
You can settle your monthly bill with one of the following payment methods:
Top Up / Recharge Card
ATOM Show Rooms
Nearest ATOM Point of Sales
KBZ Mobile Banking / KBZ iBanking
ATOM Store App (MPU Card Payment)
Top Up / Recharge Amount will go and offset against Outstanding Amount.
It will only take maximum 15 mins to unbar the services after you settled your bill after Day 21.
From July 30, 2020 until further notice
All ATOM Prepaid customers who activate the SIM for 1st time.
You can change to this plan by easy dialling *365*1# OR send SMS “BASE ON” to 365 with no additional subscription fees.
This is a permanent tariff plan. ATOM will inform in advance if anything changes.
You can subscribe through USSD.
To change to Thar Thar Yar Yar:
SMS by sending the keyword Ten ON to 365 or by dialing *365*4# or by dialing 979.
* Note: You can change plan only one time per calendar day.
All other charges (such as SMS, IDD, Roaming etc) and services (Balance transfer, Kyo Thone, MY Tune etc) remain unchanged.
ATOM’s new plan “Thar Thar Yar Yar” allows ATOM users to make onnet (ATOM to ATOM) calls at lowest rate of 12 Ks per minute, 25 Ks per minute for offnet (ATOM to other operators) calls 15 Ks per SMS for any local SMS and 9 Ks per MB for any data usage.
Any ATOM Prepaid customers can change to this Plan.
You can easily change to this plan by dialling *979*10# or *365*4# OR send SMS “TEN ON” to 365 with no additional subscription fees at all.
This is a permanent tariff plan. ATOM will inform in advance if anything changes.
To change to Basic Plan:
By sending the keyword BASE ON to 365 or by dialing *365*2# or by dialing 979
* Note: You can change plan only one time per calendar day.
Sate Kyite Plan is no longer available to subscribe. Instead of Sate Kyite plan, you can still change to Base Plan.
All other charges (such as SMS, IDD, Roaming etc) and services (Balance transfer, Kyo Thone, MY Tune etc) remain unchanged.
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